Readers ask: How can i speak to a person at the usps?

Does USPS have an online chat?

US Postal Service does not offer customer support through live chat. US Postal Service Phone Number: 800-275-8777. Why did you want to chat with US Postal

How can I get help with USPS?

So, call the Capitol switchboard at (202) 224-3121 and ask to be transferred to your Senator or Representative so you can let their office know how much their constituents want a thriving postal delivery service. You can also text USPS to 50409, which will help you send a letter to your representative within minutes.

How do I report a mail not being delivered?

File a Complaint with the U.S. Postal Service

  1. Use the USPS website’s Email Us form.
  2. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339.
  3. Speak to the station manager (postmaster) at a local post office.
  4. Write to the U.S. Postal Service’s Consumer Advocate office at:

Can I call USPS about my package?

You may call this phone number to obtain additional information on USPS Text Tracking: 1-800-222-1811.

How late will USPS deliver packages?

All deliveries should be made by 5:00 p.m. local time Monday through Saturday. Unusual circumstances (such as traffic, staffing fluctuations, severe weather, natural disaster, changes in carrier route, etc.) can cause deliveries to be made after this time.

Is it illegal for the post office to not deliver mail?

13. THEY ACTUALLY DON’T HAVE TO DELIVER YOUR MAIL. In extreme cases, the post office can actually require customers to get a post office box and pick up mail themselves. “Anything which presents a hazard to the carrier, the carrier is within his rights to not deliver the mail.

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Can you sue the Post Office for not delivering mail?

You cannot sue USPS for damages related to mail delivery. It’s the law. You can sue them if the USPS truck hit you or if you stepped on a piece of mail and fell. A mail carrier is an organization or an individual that provides mail delivery service.

Can I ask the mailman for my mail?

You can ask to pick up your mail at the post office. If you are going out of town, management might accommodate you, but they will not do it if you just want your mail early. It’s not a good idea to stop your carrier on the route. Rural carriers may have letters and flats together, but city carriers do not.

What happens if USPS loses your package?

File a Claim

If your mail or package included insurance, you may be able to file an insurance claim. For damaged or missing contents, we recommend filing a claim immediately, but you must file no later than 60 days from the date of mailing.

How do USPS insurance claims work?

If your insured mailing has been lost or damaged in transit, you may file an insurance claim:

  1. Online: Go to⁄help⁄claims.
  2. By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you.
  3. Evidence of Insurance.
  4. Proof of Value.
  5. Proof of Damage or Partial Loss of Contents.

Why did my package go farther away USPS?

There are some other reasons why your mail is also moving farther away from you, as well. It could be that the package was sent to a sorting facility in order to be processed. Let’s say there was a huge Amazon order from your area that all came from the shipment facility. Package is traveling in the wrong direction.

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