FAQ: How can i talk to uscis customer service?

How do I communicate with Uscis?

Instructions for Contacting a Live Person at USCIS

  1. Dial the number 1-800-375-5283.
  2. Press 1 for English. Press other numbers for other languages that are available.
  3. Press 1 to check your case status.
  4. Press 2 if you no longer have access to your receipt number.
  5. Press 2 to talk to a USCIS representative.

Can I email Uscis?

If you would like to provide feedback on this uscis.gov website, you may email us at uscis[email protected]uscis.dhs.gov. Although we will read every email message within two business days, we are not able to respond to each message we receive.

How do I contact Uscis about my case?

If you still have questions or concerns on any information you can check our website at uscis.gov or call the USCIS Contact Center at 1-800-375-5283.

How does Uscis respond to service request?

USCIS aims to respond to Service Requests within 15 days but it is not unusual for it to take longer to receive a response. We will receive a response from USCIS stating the case is within normal processing times and they will process the case as their resources allow; or, 3. We will not receive a response at all.

Does calling Uscis help?

In short, no, calling the USCIS will not speed up the process. It’s best if you just check the status online. You can go to the USCIS website, enter in your USCIS case number and you can obtain the case status right online.

Can I call Uscis on Saturday?

Representatives at our USCIS Contact Center will now take calls Monday through Friday from 8 a.m. to 8 p.m., and Saturdays from 9 a.m. to 5 p.m., local time. Individuals calling the USCIS Contact Center can access information through a menu of automated options 24 hours a day, 7 days a week.

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How do I contact Uscis lockbox?

If you believe your package has been lost, please contact your carrier service. If you have questions regarding your submission after 30 business days of processing, you may contact Lockbox Support at [email protected]uscis.dhs.gov for review of your submission.

How often does Uscis pick up mail?

The USCIS picks up their mail daily on weekdays. Mr. Shusterman’s (former INS Trial Attorney, 1976-82) response to your question is general in nature, as not all the facts are known to him.

Why my Uscis account is locked?

Your account has been locked for one of the following reasons: Account inactivity. Too many unsuccessful login attempts.

Does Uscis check phone records?

USCIS has been monitoring social media to investigate possible cases of immigration fraud since 2010. Since at least 2017, someone’s social media accounts can be taken into account by immigration authorities when that person’s immigration benefits are determined.

How can I check my Uscis case number without receipt?

To check your USCIS case status by phone, call 1-800-375-5283. You may inquire about your case status without a receipt number. Be warned, however, that wait times will depend on the volume of other callers inquiring about their case status. Wait time may be up to two hours or more.

Can I call Uscis to get the receipt number?

Yes, you can call USCIS to get your receipt number. USCIS’s phone number is 1-800-375-5283 and once you explain your circumstances to the USCIS representative, they can help you retrieve your receipt number.

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Why does Uscis take so long?

New policies at USCIS are restricting legal immigration. For example, one policy requires USCIS officers to conduct duplicate reviews of past decisions, adding unnecessary work to each case. Such inefficient policies help explain why processing times are increasing even as USCIS application rates are decreasing.

How long does it take for Uscis to respond?

Technically, the USCIS has to provide you with a decision on your naturalization application within 120 days of your naturalization interview. In a green card application, the USCIS is supposed to provide you with an official notification of their decision within 30 days of your interview.

How do I raise my service request Uscis?

You can generally request expedited processing by contacting the USCIS Contact Center at 1-800-375-5283 (TTY for the deaf, hard of hearing, or those having a speech disability: 1-800-767-1833) or by asking Emma after you have obtained a receipt notice.

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